Shipping policy
Shipping Policy
Thank you for shopping with us! Below are the terms and conditions that make up our Shipping Policy.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
-
Local Shipping: 3–7 business days
-
International Shipping: 7–21 business days
Please note that delivery delays can occasionally occur due to unforeseen circumstances.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24–48 hours.
Customs, Duties, and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Incorrect Shipping Addresses
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about your order or shipping, please contact us at:
toristreasuresbyvictoriass@gmail.com
Thank you for shopping with us!